Keeping learners safe

A safe science classroom

Teachers must use respectful, educational communication. No secrecy requests, sexual content, bullying, requests for money outside academy checkout or invitations to private off-platform meetings with minors. Guardians should know how a child learns and how one-to-one sessions are arranged.

Before private teacher contact

Teachers need a recorded academy review separate from ordinary account activation. Adult and conduct declarations, qualifications and relevant reference checks are reviewed by an administrator. A review badge is an academy decision, not a government certification or guarantee against misconduct.

Learner contact access has no age declaration or guardian-permission prerequisite. Teacher clearance is checked by the server for private messaging and one-to-one scheduling. Normal account and booking rules apply.

Supervision and reporting

Private academy conversations may be reviewed by authorised administrators for a recorded purpose. Each such access is audited. Report a message or tutoring concern using the report controls, or contact Nambozzo Aisha directly. Report content is not automatically shared with the reported teacher or learner.

Do not contact an alleged offender yourself or share a child’s report widely. Keep only necessary evidence. The safeguarding lead reviews concerns and escalates to appropriate authorities when needed. This application is not monitored as an emergency hotline.

Family support and privacy

Families can contact the safeguarding lead about learning support or concerns. Guardian contact is not a prerequisite for a learner account. Previously recorded guardian information is private historical information; contact the data-protection lead about access, correction or deletion. Retention holds for a safety case are limited to necessary records and reviewed.

Read the privacy notice for access, correction and deletion requests.